Multinational BPO pioneer SYKES Philippines is launching a new version of its SYKES PH Mobile App. Created exclusively for employees, the app’s version 2.0 will feature a fresh and slick design, integrated with tools that employees often use and need, providing them a quick and easy way to access important updates and links.
Faster and much more optimized, the new app has a decluttered and easy to use interface, featuring a newsfeed that displays the latest and most important company-wide announcements.
“Communication is a core component of the success of our operations and with thousands of employees to manage, we really need to leverage on the modern capabilities of technology to keep in touch with all of them. We made improvements to our previous app to keep it fresh and responsive to current needs and for a better overall experience that will keep SYKESers entertained and connected to their colleagues,” said Lia Lynn Marcos, Human Resources, Senior Director, APAC.
The new SYKES PH Mobile App will prove most useful amid the uncertainty of the COVID-19 situation as it can be used to instantly advise employees of any crucial information or guidance from management. In addition, the app is also used to disseminate Disaster Awareness Response Program (DARP) advisories in cases of natural disasters and other unforeseen circumstances to ensure that SYKESers are safe and secure.
As with the existing app, SYKESers can still utilize the new one to address certain concerns as it gives quick access to HR Policies, answers FAQs, and even provides links to important government websites.
SYKES developed its new mobile app in a fresh platform that will easily allow the mobile app development team to integrate more innovations in the future. SYKESers can now download the new app via <https://bit.ly/SYKESMobileAppAndroid> for Android users or <https://bit.ly/SYKESMobileAppiOS> for those using iOS devices. SYKESers are also advised that the app’s Version 1 will be decommissioned one month after the launch.
About SYKES
SYKES is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation, and retail industries. SYKES’ differentiated end-to-end service platform effectively engages consumers at every touchpoint in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell, and retention. Headquartered in Tampa, Florida, with customer contact engagement centers throughout the world, SYKES provides its services through multiple communication channels encompassing phone, e-mail, web, chat, social media, and digital self-service.
