SM City Caloocan Opens Its Doors to All, Including Persons with Disabilities

SM City Caloocan and SM Cares organized a sensitivity training for employees at the newest mall, SM Supermalls, focusing on assisting persons with disabilities (PWDs) on May 14. This initiative reflects SM’s commitment to fostering inclusive and welcoming environments across all its malls.

*The training included front liners, security guards, and other personnel, educating them on how to better serve PWD customers.*

(From L to R) Ms. Lita Evangelista, Chief Operating Officer Tahanang Walang Hagdanan ; Ms. Dang Uy Koe, Chair Emerita Autism Society Philippines; Ms. Agnes Lapena, Operations Manager Down Syndrome Association of the Philippines; Arch. Jimmy Silva, Chairman of the United Architects of the Philippines

Director of SM Cares’ Program on PWDs, Engr. Bien Mateo, emphasized the significance of this training, stating, “It’s crucial that our staff are well-prepared to ensure our malls are safe and inclusive for everyone.”

Experts led the session, highlighting the challenges PWDs face daily.

Among SM Cares’ numerous initiatives are annual events such as the Angels Walk for Autism and the Happy Walk for Down Syndrome, alongside emergency preparedness forums for PWDs and seniors. For further details on SM Cares’ programs, please visit www.smsupermalls.com/smcares.