Apple users in the Philippines can now enjoy the convenience of dropping off their devices for premium repair or maintenance services at select Power Mac Center (PMC) or The Loop stores, with a minimal shipping fee. This new service offers accessibility and peace of mind, as customers can trust that their precious devices will be in good hands at the Mobile Care Service Center, PMC’s Apple Authorized Service Provider. The center boasts Certified Engineers and exclusive access to genuine Apple parts, ensuring top-quality repairs.
The retail drop-off service is available to all Apple users in the Philippines, regardless of whether their devices are in or out of warranty. Mobile Care Service Centers accept a range of devices, including iPhone 7 series or later, MacBook Air (early 2015 model or later), MacBook Pro (2017 model or later), and iMac (2017 model or later).
Jim Laguio, PMC’s Director for Service, expressed the company’s commitment to providing exceptional service, stating, “By maximizing the nationwide presence of our retail stores, we help more customers reach us faster when they find themselves in need of repair or maintenance services. This is a testament to Power Mac Center’s commitment as the go-to shop for all things Apple in the Philippines. We take pride in being able to provide premium and comprehensive services to all loyal Apple fans.”
To avail themselves of this service, customers must present proof of purchase for validation. For safety purposes, they are advised to back up or migrate their files, remove all accessories and personal information, disable security passwords, deactivate Find My, and provide their own packaging, preferably the original box. Once the service transaction is complete, the device will be delivered directly to the customer’s preferred address.
Power Mac Center drop-off locations include various branches across Luzon, such as Robinsons Ilocos Norte, SM City Tuguegarao, Robinsons Tuguegarao, Robinsons La Union, SM City Urdaneta Central, SM City Pampanga, Harbor Point, Vista Mall Bataan, SM City Fairview, SM City San Lazaro, SM City Sta. Rosa, SM City San Pablo, SM City Bacoor, SM City Dasmariñas, Fora Mall, SM City Batangas, SM City Lipa, SM City Lucena, SM City Daet, SM City Legazpi, SM City Sorsogon, and SM City Puerto Princesa. The Loop drop-off locations include Xentro Mall Vigan, SM City Baguio, SM Center Dagupan, and SM City Calamba for Luzon branches, as well as D’Mall Boracay in the Visayas and SM City General Santos in Mindanao. Additional locations may be added in the future as new stores are established.
Mobile Care Service Centers, equipped with state-of-the-art facilities, offer fast and efficient repairs to meet both personal and enterprise service requirements. With full-service locations nationwide, customers can visit The Annex at SM City North EDSA, SM City Marikina, Northeast Square Greenhills, The Podium, Glorietta 5, S Maison, Festival Alabang, SM City Clark, Robinsons Galleria Cebu, Festive Walk Mall Iloilo, Abreeza Mall, KCC Mall de Zamboanga, and Limketkai Center in Cagayan de Oro for their repair needs.
For any service-related inquiries or further details, customers can contact PMC via landline at (02) 8725-4762, email serviceupdate@powermaccenter.com, or join the Mobile Care Viber Community at https://bit.ly/PMCRepairRetailDropOff.
