This holiday season, GCash is cautioning everyone about illegal raffle promotions that sell online tickets promising cash prizes and cars. As a leading e-wallet, GCash aims to create a financially inclusive and secure cashless environment by educating users about the tactics of scammers, fraudsters, and cybercriminals.
It’s important to note that any such activities, even online ones, must have a license issued by the Philippine Amusement Gaming Corporation (PAGCOR). GCash highlighted an incident involving the ‘Tipsy D Garage’ social media page, flagged by PAGCOR for illegal operations. This led to an investigation by the National Police Anti-Cybercrime Group (PNP ACG) with the support of GCash. The PNP ACG conducted a warrant to search, seize, and examine computer data (WSSECD) protocol, resulting in the arrest of six suspects and the confiscation of their computers and mobile phones used for the illicit operation. These suspects were charged with violating Presidential Decree No. 1602 regarding illegal gambling.
Gilda Maquilan, GCash’s vice president and head of corporate communications, emphasized the importance of staying informed about scam operations to stay a step ahead of perpetrators.
GCash also encourages users to be extra vigilant while using the platform—never sharing their MPIN or OTP and avoiding unfamiliar links or senders. For assistance, users can reach out to PNP-ACG through hotlines or email.
To report scams, users can visit the official GCash Help Center in the app or online, or message Gigi with “I want to report a scam.” GCash reassures users they will never ask for personal information like MPIN and OTP through private messages. For further queries and concerns, customers can contact the official GCash hotline. More information is available at www.gcash.com.ph.
