With 15 million satisfied users and growing, PalawanPay is one of the fastest-growing e-wallet apps in the country today
PalawanPay, the pioneering e-wallet app from the esteemed Palawan Group of Companies, celebrates a significant milestone with 15 million satisfied users in less than two years, solidifying its position as one of the fastest-growing e-wallet apps in the Philippines. This remarkable growth underscores the organization’s unwavering dedication to continuous innovation and prioritizing the needs of its loyal customers, aligning seamlessly with the evolving landscape of digital finance.
Reflecting on this achievement, Third Librea, PalawanPay’s Business Executive Officer, exclaimed, “This highlights the increasing trust people have in PalawanPay. We have consistently aimed to cater to the needs of our loyal customers. With the rise in digital wallets, introducing our own e-wallet app was a natural progression, enabling us to offer fast, safe, and secure money transfers. We remain steadfast in upholding our brand promise of ‘affordable, fast, and hassle-free service.'”
True to its commitment, PalawanPay has expanded its services to meet the demands of its digitally savvy customers. The app offers a comprehensive range of services, including seamless fund transfers, efficient bill payments, quick e-loading, and a reliable integrated QRPH scan-to-pay feature, catering to the growing trend of cashless transactions.
Valuing customer feedback and aiming to provide convenience, PalawanPay has incorporated pawn renewal and international remittance claiming into their app. These services are highly popular in Palawan Pawnshop and Palawan Express Pera Padala, respectively. The pawn renewal feature allows customers to conveniently renew their pawned items anytime and anywhere, providing flexibility. They can renew online or at any of over 3,300 Palawan Pawnshop branches. The international remittance service offers an accessible, fast, secure, and efficient method for OFWs’ families to claim remittances from PalawanPay’s international partners or through the extensive network of over 6,000 branches and authorized agents nationwide.
PalawanPay offers more affordable cash-in and cash-out fees compared to other e-wallets. The app provides free cash-in for the first P10,000 in single or accumulated transactions every month, with a 1% charge if the transaction exceeds the P10,000 limit, significantly lower than the 2% charged by other e-wallets. The cash-out fee is also significantly lower by up to 53% compared to other e-wallets.
“Sukis” can be assured of fund availability for cash out. The app promises immediate cash receipt when customers cash out at any Palawan Express branch, ensuring a swift and hassle-free experience.
Additionally, PalawanPay extends its services to minors (ages 13-17) and foreigners living in the Philippines, making it more inclusive. They also enjoy the convenience of sending money to any Palawan Express Pera Padala branch with the Send to PEPP feature. Moreover, ProtekTODO products, the Palawan Group of Companies’ affordable personal accident insurance, will soon be available in the app, allowing “sukis” to protect their loved ones and provide extra security.
Committed to providing top-notch customer care, PalawanPay ensures accessibility through multiple platforms for customer inquiries and concerns. Whether through phone, email, live chat, or Facebook Messenger, the Palawan Group of Companies extends its support network to cater to diverse communication preferences. Customers can also seek assistance at any Palawan Pawnshop – Palawan Express Pera Padala branch.
The aforementioned features and comprehensive customer service further underscore PalawanPay’s commitment to prioritizing the needs and satisfaction of its “sukis”. Achieving the 15 million milestone in less than two years is a testament to how Filipinos appreciate the convenience and benefits the app provides. The Palawan Group of Companies continues to work towards widespread financial inclusion and digital empowerment.
Join the growing community of satisfied users by downloading the PalawanPay App today and experience seamless, reliable, and innovative financial services at your fingertips.
