Novotel Manila Araneta City, the pioneering Novotel brand of Accor in the Philippines, proudly affirmed its dominance as the premier performer in Food & Beverage (F&B) across the region during the Accor Asia Awards 2023 held in Jakarta. The event convened nearly 380 General Managers from Asia, accompanied by key leaders from Accor’s global teams in the Middle East & Africa and Asia-Pacific, fostering valuable insights and discussions to enhance guest experiences, fortify brand loyalty, and advocate for women in leadership roles.
This recognition underscores Novotel Manila Araneta City’s steadfast commitment to delivering exceptional F&B experiences through its distinct signature cuisines and services, transcending the ordinary. The hotel strives to craft unforgettable dining and bar experiences by offering innovative dishes that prioritize environmental sustainability and seasonal quality, meticulously prepared by experienced culinary teams. Winning this prestigious award is a testament to the property’s outstanding performance across various criteria, reflecting the successful implementation of strategic plans formulated in the preceding year. Evaluation for the Accor Awards encompassed criteria such as innovation, reputable performance score (RPS), adherence to food safety standards, financial achievements, employee engagement, and impactful marketing endeavors in the region.
“We are exceedingly pleased to achieve this milestone, extending our gratitude to our colleagues for their unwavering dedication and hard work in fulfilling our mission of exceeding guest expectations. This accomplishment reaffirms our commitment to providing exceptional F&B services and products for our corporate clients and loyal hotel guests,” stated May Malagamba, the hotel’s F&B Director.
In addition to clinching the esteemed title of Best F&B at the 2023 Accor Asia Awards, Novotel Manila Araneta City garnered three significant nominations, including Best Loyalty Performance and Hotel of the Year, among five key categories, solidifying its status as a prominent Accor brand in the Philippines.
Commenting on the achievement, Maria Manlulu-Garcia, Novotel Manila Araneta City cluster GM and Accor’s first Filipino woman leader, expressed, “It is an immense honor to be recognized by Accor as this year’s Best F&B performance, not only in the Philippines but throughout the region. I commend all our Heartists for their creativity, dedication, and passion in going the extra mile to enhance guest experiences during their stay and visit with us. The team exemplifies Accor’s DNA in fostering long-term loyalty for ALL hotel guests and stakeholders.”
Signature dining outlets such as Food Exchange Manila, Gourmet Bar by Novotel, Indulge Gelato, The 6th Manila, and Prana Indian Cuisine, along with the Meetings and Banquets, have significantly contributed to the success of the hotel brand.
“Your hotel, your efforts have contributed to winning the Hotel of the Year for Food & Beverage, and it’s not surprising considering what you have to offer. Congratulations, and we look forward to witnessing your continued success,” remarked Garth Simmons, Chief Operating Officer, Asia – Accor Premium, Midscale, and Economy Division, in his congratulatory video message extended to the Heartists of Novotel Manila.
Receiving this esteemed accolade further solidifies Novotel Manila Araneta City’s position as a leading player in the upscale midscale segment within the dynamic hospitality landscape.
