PLDT’s MVP Bossing Awards pays tribute to Filipino entrepreneurs’ resilience
Reinvention’ to give recognition to and show appreciation for local business owners who are overcoming the challenges brought on by the COVID-19 pandemic.
This year, instead of the usual awards night gathering, MVP Bossing now takes form as a digital campaign that intends to inspire businesses to bring fresh ideas to the table and impart the idea that the pandemic offers meaningful opportunities for change and innovation. One of these inspiring stories is that of Toby’s Sports, the Philippines’ largest store for sports and fitness, which managed to pull through by adapting and changing to the new normal.
“I guess when we say new normal, there is nothing really normal with what we went through,” shared Roberto Claudio Sr., Chairman of Quorum Holdings Corporation.
The start of the lockdown in the country proved challenging for Toby’s Sports. They began offering curbside pick-ups of orders in selected store locations, opening virtual stores in Lazada and Shopee, then coming up with online live stream sales on certain Saturdays of the month.
“If the customers could not come to Toby’s Sports, then we should be the one to bring these products to the people. We gave the option to the customers. In these times of pandemic and where retailing is not all about in-store but it is about how you can serve the customer,” he shared.
With Toby’s Sports having successfully reinvented its operations, Claudio shared that business owners must continue to be fearless and constantly anticipate the challenges in the business landscape in order to thrive in the future.
“Fearlessness is necessary today. It’s not about recklessness or being too aggressive. It is imperative that the leaders of any business remain optimists, and plot the course where the company wants to go,” he concluded.
In the middle of all the anxiety brought on by COVID-19, Toby’s Sports continues to focus on its goal. “We firmly believe that Toby’s Sports is not just selling sporting goods. If the customers could not come to Toby’s Sports, then we should be the one to bring these products to the people. By working to keep people healthy and fit will help the government manage better pandemic medical issues.”
Jovy Hernandez, ePLDT President & CEO and SVP & Head for PLDT and Smart Enterprise Business Groups, expressed admiration for Toby’s Sports in handling the pandemic’s challenges. “We highly commend Mr. Bobby Claudio and the rest of Toby’s Sports team for showing agility to reinvent their ways of working during the height of the pandemic.
For more information on PLDT’s MVP Bossing Awards, visit pldtenterprise.com.
