Moving from resilience to renaissance –UnionBank President/CEO

Union Bank of the Philippines (UnionBank) held the seventh iteration of its E-Talk Tales webinar series last December 9, wherein UnionBank President and CEO Edwin Bautista gave an overview of the Bank’s milestones in the past year and how it went from providing help for Filipinos to survive the pandemic to creating a better digital normal for everyone.

UnionBank made headlines in May this year after being named ‘second most helpful bank in Asia-Pacific’ in the BankQuality Consumer Survey on Retail Banks that was conducted in April.

This helpfulness was evident in UnionBank’s commitment to ensuring that its essential banking services remained accessible and reliable 24/7 during the enhanced community quarantine period, a time when uncertainties ran rampant and the needs of customers could change at any time.

The Bank helped the government in the disbursement of the Department of Social Welfare and Development (DSWD)’s Social Amelioration Program (SAP) cash assistance to 700,000 beneficiaries amounting to P4.9 billion. To date, CitySavings has extended a total of P26.1 billion in teachers’ loans, P3.2 billion in motorcycle loans, and 2.9 billion in MSME loans to beneficiaries.

And now, with the worst of the COVID-19 pandemic in the rearview mirror, UnionBank has begun the next major phase in its digital transformation journey, going full-speed ahead from merely displaying its resilience in the face of an unprecedented global health crisis, toward a renaissance in innovation and co-creation.

UnionBank has been a leader in the practice of the agile methodology, which enables the Bank to react quickly to any situation and achieve innovation at a much faster rate. This will be implemented across various verticals within the Bank, from mobile banking to credit, from algorithms to operational enhancements, among others.

“This is really the time wherein, together we can usher in a renaissance in the area of banking and technology.

To know more, visit their official pages: Unionbank of the Philippines at https://www.unionbankph.com/, UBX at https://ubx.ph/, Unionbank GlobalLinker at https://unionbank.globallinker.com/login, and CitySavings at https://citysavings.com.ph/.