First exclusive Lenovo Service Center in PH now open. Lenovo recently inaugurated its first exclusive standalone service center in the country to further cater to the support needs of its customers in the Philippines. The service center also offers two support services exclusive to its customers – Premium Care and Accidental Damage Protection. In photo from L-R: Ian Dequit, Service Delivery Manager, Lenovo Philippines; Michael Ngan, Country General Manager, Lenovo Philippines; Shennan A. Sy, Chief Executive Officer, CompAsia Computer Repair Services; Jonathan So, Vice President for Operations, CompAsia Computer Repair Services; and Bernalina Rimando, Site Manager, CompAsia Computer Repair Services.
Leading innovation company Lenovo as of late introduced its first selective independent administration focus in the nation to further take into account the help needs of its clients in the Philippines.
Lenovo Philippines Country General Manager Michael Ngan – says that the choice to make an exclusive service center is a part of Lenovo’s pushed of setting client needs first. “With the plan to drive advancement that surpasses desires and spotlight on progress in client experience, we give brilliant and adaptable services and solution for better comprehend our clients and illuminate their difficulties by upgrading the speed and nature of our after-sales services.”
Located at the Ground Floor of North Domingo Place, Domingo St., San Juan City, the service center will give fix benefits on Lenovo’s purchaser and business items. Clients can browse an assortment of contributions like In-Warranty and Out-of-Warranty Repair and Installation of Upgrades (memory, HDD, and so on.), just as parts and extras deals (unique and OEM).
Faster turnaround
With this committed service center, Lenovo clients can expect quicker fix involvement since the quantity of sub-contracted services and additional layers of procedures are limited. This is an unmistakable difference to the typical multi-marked service centers which will in general gap the assets relying upon the fix outstanding task at hand.
To stretch out help services to supporters across the country, Lenovo is additionally intending to set up service centers in Metro Cebu and Metro Davao soon.
Value-added services
Lenovo additionally offers two support services elite to its clients – Premium Care and Accidental Damage Protection. A one of a kind bundle made particularly considering issue free services, Premium Care gives 24/7 technical support via telephone, equipment repair service delivery, single asset for software and hardware expertise, the all-inclusive Field Response time (9AM-9PM, Mondays to Fridays), far-reaching software support with synergistic third-party, and yearly PC health checks.
Incidental Damage Protection, then again, is an extraordinary service offering that provides help not typically secured by standard guarantees as it fixes harms brought by mishaps. This spreads operational or auxiliary disappointment brought about by fluid spills on the console, inadvertent knocks or drops from not in excess of 15 feet or 5 meters, an electrical surge that harms the item’s hardware, or disappointment of the coordinated screen. The tech specialists will fix or supplant any harmed items, gave that the harm is coincidental and inadvertent.
Lenovo Service Center is open Mondays to Fridays from 8:30 AM to 5:30 PM and Saturdays from 9:00 AM to 6:00 PM. Interested customers can contact the center via (02) 867-2273, 0998-953-6866, and 0917-953-6686.
Located at the Ground Floor of North Domingo Place, Domingo St., San Juan City, Lenovo’s first standalone service center in the Philippines will provide repair services on Lenovo’s consumer and commercial products.
