Jollibee Foods Corporation (JFC) along with all of its food and restaurant brands in the country has begun piloting an interactive mobile ordering system via chatbot, with a seamless payment experience powered by PayMaya.
Customers in select areas can now use their credit, debit, or prepaid cards and their PayMaya e-wallet accounts to pay for their favorite food items and meals via the Facebook Messenger channels of Jollibee, Burger King, Chowking, Mang Inasal, and Red Ribbon — which are all running on beta version.
“As we implement more stringent safety measures in this ‘new normal’, the availability of PayMaya’s cashless payments solutions helps ensure that both our customers and frontline workers are protected while giving them a more joyful experience when they order their favorite food from any of our brands,” said Jollibee Global Brand CMO, JFC Philippines Country Business Group and concurrent Jollibee PH Marketing Head Francis Flores.
In 2019, this partnership also helped pave the way for the launch of digital payments through self-ordering kiosks in Jollibee, Burger King, and Chowking stores via the One by PayMaya Point-Of-Sale Device, and now has expanded its cashless payment option in 300 Jollibee stores.
Soon, JFC will also roll out PayMaya’s Digital Invoice solution when ordering online via its various brand’s delivery websites or through their respective hotlines, allowing customers to receive an invoice with a payment link via SMS or email so they can also pay using any card or using their PayMaya account.
Aside from enabling the acceptance of the cashless payment of various JFC brands, PayMaya has also partnered with the Jollibee Group Foundation to allow them to receive donations from anywhere around the world via the #OneAgainstCOVID19 campaign website (pymy.co/jollibee) or through the Pay Bills function of the PayMaya app.
Through its PayMaya app and wallet, it is providing millions of Filipinos with the fastest way to own a financial account with over 40,000 Add Money touchpoints nationwide, more than double the total number of traditional bank branches in the Philippines combined. Its Smart Padala by PayMaya network of over 30,000 partner agents nationwide serves as last-mile digital financial hubs in communities, providing the unbanked and underserved with access to services.
