As cases of mobile fraud and spamming continue to escalate during the pandemic, Globe Telecom is encouraging its customers to use the company’s reporting tool to stop unscrupulous people from taking advantage or deceiving the general public through calls and text messages.
By visiting https://www.globe.com.ph/stop-spam.html and filling out the online form, Globe customers can easily help put a stop to these illegal practices. Once a report is received, Globe will promptly respond by deactivating numbers proven to be repetitive sources of such dubious messages.
“We are concerned about the problems that could arise from these calls and text scams. This is why we continuously work to combat this malicious behavior to provide a spam-free experience for all our customers.
Most recently, there are complaints about alleged Globe representatives offering a SIM upgrade and asking for a one-time PIN. Globe, however, will never ask for personal information or ask anyone to surrender their SIM since this may lead to unauthorized access to services such as verification or security protocols for bank accounts, money transfers, and other related transactions that are linked to the customer’s mobile number.
The same holds true for other text messages from third parties that request for personal information such as name, age, and address, in exchange for raffle prizes, pre-approved loans, and other similar offers.
Globe also warned against text messages that require the recipient to send a certain amount to 2 + (10-digit mobile number) for either a “discount,” “refund,” and other fraudulent claims.
Thus, Globe also reminds its customers to always transact with Globe official channels and accounts – https://glbe.co/official-accounts.
