Globe’s network and core services remain operational despite the relentless rains and floods caused by Typhoon Carina and the southwest monsoon.
On Wednesday, call, text, and data services in typhoon-affected areas continued to function, with only isolated interruptions due to power outages. Globe has prepositioned personnel for rapid response in case of network emergencies.
“We assure our customers that our network is prepared for any potential impact from the typhoon and the enhanced southwest monsoon on our infrastructure. Our facilities nationwide are designed for resilience, with generators and batteries ready to activate during power outages,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer.
The ongoing rains in Metro Manila and other parts of Luzon have led to persistent flooding and road closures. PAGASA forecasts moderate to intense rains over western Luzon until Thursday. In response, Malacañang has suspended government work and classes in Metro Manila, while private companies have enabled work-from-home arrangements.
The public is advised to stay informed with verified weather updates. Globe offers free data access to the National Disaster Risk Reduction and Management Council (NDRRMC) website.
#AlagangGlobe
Globe has extended connectivity support and aid to residents in affected areas. Globe Prepaid and TM customers are receiving free unlimited calls and texts to all networks, 100MB of data for internet and apps, plus an additional 100MB for Facebook and Viber, valid for one day.
Globe At Home Prepaid WiFi users in affected regions are granted 5GB of free data for use within three days. Globe GFiber Prepaid users benefit from a seven-day promo extension, allowing free connectivity for a full week.
For Globe Postpaid and Globe At Home customers, payment due dates are extended to alleviate the economic impact of the storm. Globe At Home Postpaid customers also receive 15GB of shareable data.
Globe’s telehealth provider, KonsultaMD, is offering one free video consultation with a general practitioner to customers in affected areas, accessible with the code ALAGANGGLOBE, valid for one use within one month.
For more updates and information, follow #AlagangGlobe.
Globe is prepared to set up free call, charging, and WiFi stations in areas where communication services may be disrupted.
Customers can support relief efforts by donating their Globe Rewards points through the GlobeOne app.
For updates on Globe’s disaster response and store operations, follow on GlobeICON on Facebook or visit the Globe website for the latest #StaySafePH advisories.
