Globe, a leading telecommunications service provider in the Philippines, has joined forces with Meta to enhance the quality of voice and video services in applications like Messenger across the country.
Through aligning the app and the Globe network to deliver the expected standard of user experience, this collaboration has significantly improved real-time communication (RTC) during voice and video calls for Globe users.
The quality of Messenger calls has seen an impressive 22% enhancement, characterized by a 10% increase in bitrate and a notable 23% reduction in Round-Trip Time (RTT).
Darius Delgado, Head of Consumer Mobile Business at Globe, expressed his satisfaction, stating, “This signifies a significant milestone in enhancing mobile user experience in the Philippines. We are delighted with the remarkable improvements in our real-time communication services, which reflect our dedication to providing innovative customer solutions.”
Echoing this sentiment, Joel Agustin, SVP and Head of Network Planning and Engineering at Globe Telecom, added, “This collaboration enables us to deploy advanced solutions for an unparalleled real-time experience in the Philippines, demonstrating our commitment to elevating service quality and enhancing user experience.”
For more information about Globe, visit globe.com.ph.
