Globe Telecom has officially partnered with J&T Express Philippines to streamline logistics operations and elevate customer satisfaction across the country. The strategic collaboration, formalized during a signing ceremony at the Globe Tower in Bonifacio Global City, Taguig, signifies a major step toward seamless and dependable delivery services nationwide.
By combining Globe’s cutting-edge digital solutions with J&T Express’ logistics expertise and expansive network, the partnership aims to enhance the entire delivery process—from first-mile pickup to last-mile drop-off. With a logistics force of over 60,000 service personnel, 3,000 delivery vehicles, and 2,500 branches, J&T Express will manage end-to-end fulfillment for Globe’s nationwide distribution directly from its warehouses.
“This partnership with J&T Express Philippines supports our mission to deliver connectivity where it’s needed most,” said Walter Ricarte, Globe Senior Vice President for Finance Business Advisory and Operations. “With their extensive reach and logistics capabilities, we can bring our products and services to customers faster and more efficiently, no matter where they are in the country.”
Representing Globe at the signing were Ricarte; Jerry Cabiles, Vice President for Procurement and Logistics; and Maria Celia Rodriguez, Director for Logistics Management. Joining them from J&T Express were Vice President Zoe Chi, HQ Sales and Marketing Manager Isaac Nuque, and NCR Regional Key Account Manager Mary Andaya.
“We understand the importance of fast, reliable, and secure logistics in today’s digital age,” said Chi. “Our collaboration with Globe enables us to further optimize delivery operations and ensure that every parcel reaches its destination swiftly and safely.”
J&T Express Philippines, which boasts 99% market coverage, was recently honored with the Gold Award for Airfreight/Courier Service at the 2024 Reader’s Digest Trusted Brand Awards. Andaya noted that this partnership further strengthens J&T’s commitment to delivering excellence and innovation in logistics.
By integrating Globe’s robust digital infrastructure with J&T’s expansive courier network, the alliance is set to transform customer delivery experiences through speed, efficiency, and reliability. This collaboration paves the way for a new era of customer service—delivering not just packages, but exceptional service at every doorstep.
