Before the close of 2023, Global Dominion reported an incident involving the unauthorized use of the company’s name in what seemed to be a mobile application. A concerned individual raised this issue through Global Dominion’s customer service and complaints division (CSC). Subsequently, the company filed a report with the National Bureau of Investigation’s (NBI) Cyber Crime Division.
Preceding this occurrence, various fake pages and accounts inundated diverse social media platforms, aiming to deceive Filipinos. One reported case received by Global Dominion involved a fraudulent page soliciting money purportedly for initiating a loan application.
Quincy Lopez, Global Dominion Financial Consumer Protection Lead, emphasized, “We do not collect fees for someone to start their application journey with us, not even through our accredited loan consultants on the ground.”
In response to these reports, Global Dominion issued reminders on its official social media accounts, cautioning the public to steer clear of fake pages and potential scammers, and to communicate exclusively through the company’s verified pages. Financial consumers were advised to visit gdfi.com.ph for accurate information about Global Dominion’s products and services. Notably, the company’s Facebook page boasts over one hundred ninety thousand (190,000) followers as of the current date, urging consumers to verify authenticity before trusting any potentially fraudulent pages.
“We take this matter seriously, not only to safeguard the company’s brand but also to protect our existing and potential customers,” affirmed Global Dominion Legal Counsel Atty. Legis Pangilinan. “We are intensifying efforts to investigate fake pages and scammers both online and offline as part of our campaign.” Global Dominion initiated a robust campaign against scammers at the beginning of 2024.
Global Dominion’s marketing communications division observed a surge in the number of fake pages on social media falsely representing the company in the final quarter of 2023. Unfortunately, this coincided with the anticipated rise in demand for loan and financing products during the holiday season, explained the division.
