Globe guarantees its customers that it will continuously deliver service support and #ExtraCareAtHome amid the extended enhanced community quarantine covering Metro Manila, Bulacan, Cavite, Rizal, and Laguna.
Extra Care when you transact
Maximize any of Globe’s digital channels and safely manage your Globe transactions while staying at home, rest assured that your transactions are safe!
With the GlobeOne or Globe At Home apps, Globe customers have quick access and visibility on their data usage, troubleshooting needs, or even customer field service for Globe At Home customers.
Globe At Home technicians is required to follow strict safety protocols at all times, particularly while performing in-home services. Globe At Home prioritizes not just the safety of its clients, but also the safety of its staff, performing mandatory medical tests before leaving and keeping a 2-meter distance from them during house calls.
Extra Care when you load up and shop
At a time that we need to remain connected the most, the Globe online store is easily accessible for customers to purchase their connectivity essentials.
Customers can use the easy online one-stop-shop to add to cart and check out not only Globe prepaid items, but also other ‘new standard’ necessities, allowing them to work or study from home with ease: https://shop.globe.com.ph/
Apart from the GCash app, Globe prepaid subscribers can top up their accounts using any of the following apps: Shopee, Lazada, Grab, Coins.PH, Puregold Mobile App, Telepreneur, as well as BPI and BDO.
Customers can also approach Globe’s offline networks for loading needs from supermarkets, grocery stores, or remittance centers, as long as they adhere to the required requirements of wearing face masks and face shields and observing social distancing in public places. RD Pawnshop, Palawan Pawnshop, AlfaMart, 7-Eleven, Ministop, Puregold, SM Supermarkets, and Robinsons Supermarket are some of the offline partners.
Consumers can order Globe prepaid items such as Globe At Home prepaid modems or pocket wifis from Globe’s official partners, including Puregold, SM Supermarkets, Waltermart, Robinsons Supermarket, Shopee, Lazada, and Grab, in addition to the load.
For a complete list of Globe’s authorized distributors where customers can buy their Globe devices, visit this link: https://www.globe.com.ph/distributors.html
Stay tuned for more announcements and information on Globe’s available services through Globe’s Facebook page through this link: https://www.facebook.com/globeph
