ePLDT, the industry-leading enabler of digital business solutions in the Philippines, introduces “eOC” or ePLDT Operations Center to further strengthen the cybersecurity of business operations and fortify the holistic IT management of enterprises today.
With the expertise of ePLDT’s existing Security Operations Center for cybersecurity, combined with its Managed Operations Center (MOC) for IT uptime management & monitoring, eOC ensures the IT resilience of companies and helps them elevate efficiency.
Its expertise and global best practices for both cybersecurity and IT, adaptive platforms and knowledge bases, safeguarded by the Philippines’ leading data center operations, assures business owners who are obsessive-compulsive that its critical business operations are well taken care of.
Jovy Hernandez, ePLDT President & CEO and SVP & Head for PLDT and Smart Enterprise Business Groups say that “the group assures that enterprises are safeguarded because ePLDT is also obsessive-compulsive in providing only the best services for our customers. ePLDT Operations Center is able to provide these solutions, with globally-aligned practices and the country’s foremost subject-matter experts ensuring safeguards are in place and the complexities of businesses are simplified.
The Security Operations Center (SOCaas) monitors and analyzes cybersecurity incidents through a combination of the right expertise, processes, technology, and threat intelligence. IT teams, and even non-technical leads, can also save precious time and regain their focus with on-demand performance reporting and expert recommendations of ePLDT professionals.
Beyond Proactive Monitoring, ePLDT’s Managed IT experts also perform Problem Management, Incident Resolution, Change Management, Vendor Management, and Knowledge Management services.