DITO Telecommunity has emerged as the champion in multiple categories at the Philippines Mobile Experience Awards, conducted by Opensignal, an independent mobile analytics firm. The accolades include recognition in Upload Speed Experience, Availability, Excellent Consistent Quality, and Core Consistent Quality. These achievements underscore DITO’s unwavering commitment to providing outstanding telecommunications services, solidifying its position as a leading player in the industry and the fastest-growing telecom company.
DITO achieved the highest distinction in Excellent Consistent Quality, a measure of how frequently users experience network performance sufficient to support demanding applications such as HD video streaming, group video conferencing, and gaming. This category considers various performance metrics, including download and upload speeds, latency, jitter, packet loss, and time to the first byte. DITO broke its own records with a score of 58.8%, surpassing Smart Telecommunications’ 56.7%.
In the Core Consistent Quality category, DITO demonstrated superiority with a rating of 79.9%, surpassing Globe Telecom, which registered 77.7%. This achievement ensures that DITO users can enjoy standard-definition video streaming, web browsing, email use, and photo-sharing. DITO users have also experienced notable speed improvements, outperforming competitors in Upload Speed Experience with a score of 5.2Mbps.
DITO also earned recognition for Availability, signifying its network’s widespread accessibility in various locations commonly frequented by people, ensuring users stay connected for most of their time.
Evelyn Jimenez, Chief Commercial Officer of DITO Telecommunity, expressed delight and pride in these accolades, emphasizing the company’s innovative approach and investments in 5G technology to provide Filipinos with enhanced capacity, broader coverage, and ultra-fast internet speeds. Despite being a newcomer, DITO has made significant strides in enhancing the mobile experience for Filipinos.
Since entering the market, DITO has rapidly expanded its network infrastructure, erecting nearly 7,000 towers and extending coverage to over 700 areas. Additionally, DITO has continued to innovate prepaid and postpaid products and broadband offerings tailored to the needs and lifestyles of consumers.
Recently, DITO launched the DITO Mobile Postpaid FLEXPlans, revolutionizing the postpaid market with straightforward, premium, and affordable plans. These plans offer generous data allocations, unlimited all-net calls and texts, and Video Over LTE (ViLTE) for unrestricted DITO to DITO video calls without data charges. Subscribers can also enjoy premium handset offerings, data rollover, and a fast and easy application process.
DITO’s latest broadband offering, DITO Home UNLI 5G WiFi, garnered an overwhelmingly positive response, with over 30,000 applications following its market debut. This offering aims to provide Filipino households with affordable high-speed connectivity without limitations, ushering them into the world of 5G technology that enhances personal, professional, and social online activities.
Jimenez reaffirmed DITO’s commitment to maintaining high network performance standards and introducing game-changing mobile offerings. She expressed excitement about the journey ahead and the overwhelming support from millions of Filipinos.
DITO has also announced plans to introduce new prepaid offerings and is exploring product development targeting micro, small, and medium enterprises.