Whether you’re a business, a rider, or a consumer, you’ve got an Amigo!
In the face of the country’s now normal, the way Filipinos live continues to change and the transition into the digital space went from being a luxury to being a necessity. A report by the World Bank shows that the use of digital technologies such as digital payments and e-commerce is rising in the Philippines, and is salient in helping Filipinos cope with social distancing measures and ensuring business continuity.
Adapting to the digital consumer journey, the demand for delivery services followed suit and instantly skyrocketed.
A new Amigo in town
Amigo is the latest on-demand delivery service that caters to different delivery needs through a seamlessly convenient application and fairly-priced service. At the heart of Amigo’s operations is the goal to uplift Filipino lives by providing an inclusive and dependable service for its customers, partner merchants, and partner riders.
“Amigo was inspired by the hard work that countless Filipinos put in everyday, and it was established so that we can do our part and extend a helping hand to all of our stakeholders. The company also believes that something affordable does not necessarily mean it is bad, as its fairly-priced service is anchored on providing high-quality service without compromising the customer experience.
A unique delivery experience
Amigo makes customer convenience a top priority, from a booking process that takes as few steps as possible to flexible booking times and an option for both cash and cashless transactions, where customers can opt for COD, credit/debit card, and even their PayMaya account.
When it comes to package security, Amigo has real-time tracking of riders and a security code feature to ensure packages arrive at the right locations and to the right people. Additionally, the Amigo Chat provides customers real-time communication with riders or a customer support agent, where they can send their location or images all within the Amigo app. Amigo takes it further by providing them with special promos and pricing, weekly analytics reports, and a dedicated account manager who will facilitate and cater to their needs.
To take care of their riders, Amigo makes sure that all Ka-Amigo riders always feel empowered.
Amigo for every Filipino
Project Move Inc. started planning the business model of Amigo in December 2019. They spent the entirety of 2020 developing, testing, and refining the platform while ensuring internal operations are efficient and scalable for business sustainability.
Leveraging on our industry expertise, we saw launching Amigo as a way to serve our fellow Filipinos and create a lasting positive impact on society by introducing a reliable delivery service for consumers, riders, and merchants,” shared Kimberly Siy, Founder and Managing Director of Amigo.
As it foresees requests for on-demand delivery services to increase in 2021, Amigo believes this is the best time to launch its service and offers Filipinos a partner that they can rely on when it comes to their delivery needs. The app will be available for download come second week of February 2021, and to help customers start the year right, they can use the promo code BAGONGAMIGO to get Php50 off their first Amigo booking. Whether they’re busy customers looking for convenience, hard-working businesses looking for a reliable logistics partner, or partner riders looking for new opportunities, Amigo is here to take Filipinos further as they journey through 2021 and beyond,” said Siy Cha.
Still curious about the newest Amigo in town? Visit their website or their official Facebook and Instagram accounts for more information.