Secure Your Payments with PalawanPay ProtekPadala

In today’s digital age, while online banking and financial transactions have brought unparalleled convenience, they have also exposed users to risks such as fraud and identity theft. A recent survey by the Cybercrime Investigation and Coordinating Center revealed that over one-third of Filipinos have experienced online scams or retail fraud, underscoring the need for greater transaction security.

To address these concerns, the Palawan Group of Companies—a trusted name in pawnshops and remittance services—has introduced ProtekPadala, a cutting-edge feature of the PalawanPay e-wallet app designed to safeguard users from fraudulent and unlawful activities.

Reinforcing Trust and Safety with PalawanPay
PalawanPay, one of the fastest-growing e-wallet platforms in the Philippines, already provides a secure, user-friendly experience for sending and receiving money, paying bills, and shopping online. With the addition of ProtekPadala, PalawanPay strengthens its security measures, offering a critical layer of protection to every transaction.

From transferring funds between PalawanPay wallets, sending money to Palawan Express Pera Padala, other e-wallets, or banks, to merchant payments and e-gifting, ProtekPadala ensures that each transaction is safeguarded. This feature reflects the Palawan Group’s steadfast commitment to protecting Filipinos’ hard-earned money.

Affordable Peace of Mind
“For just Php18, your PalawanPay account and all send money transactions will be protected for 30 days with ProtekPadala,” shared Lisa Lou Castro-Sabado, Cash Management Solutions Director of Palawan Group of Companies. “This protection aligns with our promise to provide our “sukis” with “mura, mabilis, at walang kuskos balungos na serbisyo” (affordable, fast, and hassle-free service), ensuring every transaction is secure and worry-free.”

With ProtekPadala, PalawanPay users can confidently navigate the digital financial landscape, knowing their transactions are shielded from potential threats. This innovative solution further solidifies Palawan Group’s reputation as a leader in secure and reliable financial services.

Stay safe and secure with PalawanPay and ProtekPadala—protecting your money, one transaction at a time.

ProtekPadala protects you from common online threats, including:

  • Electronic Funds Transfer Fraud: Covers losses from unauthorized transfers from your PalawanPay account.
  • Online Shopping Fraud: Guards you against online purchases where the seller misleads the customers and fails to deliver the goods after payment.
  • Identity Theft: Shields you if your personal information is stolen and used for fraudulent activities

ProtekPadala, the latest feature of the PalawanPay e-wallet app, provides users with automatic coverage of Php 10,000 upon enrollment. For those seeking additional security, users can enroll in ProtekPadala up to 10 times within a 30-day period, increasing their coverage to a maximum of Php 100,000. This ensures a robust layer of protection for every transaction.

This innovative insurance coverage is made possible through PalawanPay’s partnership with Oona Insular Insurance Corporation, a trusted name in the industry known for providing reliable and trustworthy protection.

A Partnership for Secure Digital Transactions
“At Oona, we understand that financial security is the foundation of trust in today’s digital age,” said Abhishek Bhatia, Founder and Group Chief Executive Officer of Oona Insurance. “We are excited about our partnership with PalawanPay, as we share a common vision of ensuring secure and seamless digital financial services. With ProtekPadala, we aim to protect users from online threats, empowering them to confidently engage with digital transactions and embrace financial services with peace of mind.”

By combining PalawanPay’s commitment to accessible and user-friendly services with Oona Insular Insurance Corporation’s expertise, ProtekPadala offers unparalleled peace of mind for users navigating today’s fast-paced digital financial landscape.

Oona Insurance Group Chief Underwriting Officer, Manik Bucha, and Founder and Group CEO, Abhishek Bhatia, together with  Palawan Group of Companies’ Director of Cash Management Solutions, Lisa Lou Castro-Sabado, and Group Marketing Head, Bernard Kaibigan, during their contract signing event.

With PalawanPay, you’re not just sending money—you’re sending peace of mind. Powered by nearly 40 years of trusted expertise from the Palawan Group, ProtekPadala ensures that every transaction is shielded from fraud and online threats.

Benefit from 24/7 customer support, seamless assistance at over 3,500 branches nationwide, and the assurance that your hard-earned money is always secure.

Choose PalawanPay’s ProtekPadala and enjoy unmatched financial peace of mind every step of the way.

For more information on how to enroll in ProtekPadala, check your PalawanPay app or visit PalawanPay app website.

Palawan Group of Companies is supervised by the Bangko Sentral ng Pilipinas.

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