Banwa Private Island, a premier luxury retreat in the pristine waters of the Sulu Sea, Palawan, proudly announces that 63 of its frontliners have been certified under the Philippines Department of Tourism’s (DOT) award-winning Filipino Brand of Service Excellence (FBSE) program.
Janet Oquendo, Island Manager of Banwa Private Island, emphasized the commitment to delivering world-class service with a distinctive Filipino touch. “By certifying 63 of our frontliners through the FBSE program, we continue to elevate our service standards, ensuring our guests experience the unique warmth and authenticity of Filipino hospitality,” she shared.
Renowned globally for its luxury offerings, Banwa Private Island has earned prestigious accolades, including being named ‘Private Island of the Year’ by Destination Deluxe for three consecutive years and listed in Robb Report’s ‘50 Greatest Luxury Hotels on Earth’ for two consecutive years. The island’s reputation extends beyond its exclusive accommodations and world-class amenities, deeply rooted in Filipino culture and traditions.
The DOT’s FBSE program, recognized as the Training Program of the Year at the C empowers tourism professionals with core Filipino hospitality values: Maka-Diyos (God-fearing), Makatao (People-oriented), Makakalikasan (Environmentally-conscious), Makabansa (Nationalistic), Masayahin (Cheerful), May Bayanihan (Community-spirited), and May Pagasa (Hopeful). With this certification, Banwa Private Island’s team is now even more equipped to provide exceptional service, from the iconic “Mabuhay” welcome to tailored guest experiences.
Beyond hospitality, Banwa Private Island is celebrated for its environmental stewardship. As a designated important shark and ray area in the Philippines, the island practices sustainability through eco-friendly operations. These include sourcing ingredients from its organic farm, reducing waste, and actively engaging in marine conservation efforts such as coral reef restoration. Its unspoiled natural features—like an artesian well supplying fresh spring water and a naturally mosquito-free ecosystem—further highlight its commitment to preserving the environment.
By participating in the FBSE program, Banwa Private Island strengthens its mission to provide world-class service with a Filipino heart while maintaining its dedication to environmental sustainability. Guests are promised an unforgettable and authentically Filipino luxury experience, making every stay a harmonious blend of comfort, culture, and conservation.
For bookings and inquiries, contact the Reservations Team via mobile/WhatsApp at +639178882864, email at reservations@banwaprivateisland.com, or visit www.banwaprivateisland.com.
