CIMB Bank Philippines’ app was recently awarded as the Best Mobile Banking
App—Philippines 2023 by Brands and Business Magazine, a publication that aims to spread financial literacy and business intelligence worldwide.
The Brands and Business Magazine Awards rewards institutions and initiatives that produce breakthrough concepts and innovations that contribute to society and promote synergy across platforms. CIMB Bank PH is the only Philippine bank in this year’s roster of winners.
As a digital-only commercial bank, our app is our main customer touchpoint. This is why we ensure our app delivers the best and most convenient experience for customers every time they log in. From ease of use to functionality and best-in-class security, we make sure our app is always at its best to serve our customers better,
Vijay Manoharan, CIMB
Bank Philippines Chief Executive Officer
CIMB Bank PH provides its extensive customer base of over 7 million with convenient access to their mobile app, enabling seamless and fee-free transactions. Even newcomers can swiftly open a Fast Plus or UpSave savings account in under 10 minutes, eliminating the need for physical visits to a bank branch. The CIMB mobile app also streamlines the application process for REVI Credit or personal loans, making it both convenient and accessible.
Furthermore, customers can effortlessly obtain a CIMB Virtual Debit Card within minutes, instantly available for online purchases. This virtual card empowers customers to link it to their preferred savings account and easily customize daily spending limits to suit their individual requirements.
In addition to its financial transaction capabilities, the CIMB mobile app offers an efficient means for customers to reach out to CIMB’s customer service team for any inquiries or concerns, all through the Secured Messaging feature. This feature grants CIMB customers enhanced control over their time, eliminating the need for traditional phone calls.
The bank has partnered with companies such as GCash for customers to avail of GSave and
GCredit products, as well as with Shopee for the SPayLater credit product, both of which are underwritten by CIMB. Through this partnership, customers can automatically have access to the CIMB PH mobile app through simple app-linking steps.
Since the enhanced app’s launch in May 2022, more features that deliver an even more delightful digital banking experience are also in the pipeline. “We are looking into more personalized experiences for our customers, from the way the app is curated to the way we interact with them with tailored offerings and products,” Chief Innovation Officer Shereen Michelle shared. “Our customers should be fully empowered to have control of their finances and be equipped to make the best decisions, and we have exciting new features in the pipeline so we can further support our customers to live their purpose.”
Our customers should be fully empowered to have control of their finances and be equipped to make the best decisions, and we have exciting new features in the pipeline so we can further support our customers to live their purpose.
Security stands as a paramount concern for CIMB. Being a purely digital commercial bank, CIMB dedicates substantial resources to fortify its security measures, ensuring the safety of its customers. Prominent investments encompass cutting-edge fraud management systems, robust defenses against cyber threats at the network and infrastructure levels, and rigorous application-level security controls. Additionally, CIMB is actively working on innovative solutions that empower customers with complete, real-time control over their account management, eliminating the need for any bank intervention.
Lastly, customers can expect the addition of a standardized national QR payment option and 24/7 real-time customer service with the power of AI, which can help them live their purpose with the use of personal finance management features.
CIMB Bank PH continues its mission to help Filipinos live their purpose and securely bank digitally with ease. Download the CIMB Bank PH app today on iOS or on the Google Play store to experience the difference.
